Sunday, June 1, 2008
PRE-CONFERENCE
8:00am
Optional golf at the famed Blue Monster, for more info click here.
7:00pm Product Advisory Council Dinners (Optional)


Monday, June 2, 2008
PRODUCT ADVISORY COUNCILS
8:00am - 12noon Corporate Banking Product Advisory Council
8:00am - 12noon Trade Finance Product Advisory Council
8:00am - 4:30pm
Retail Online Product Advisory Council
PRE-CONFERENCE
Every 9 minutes from 1:00 P.M.
Optional golf at the famed Blue Monster, for more info click here.
3:00pm - 6:00pm
Registration
6:00pm Welcome Reception in Expo Hall with cocktails and Hors d'oeuvres


Tuesday, June 3, 2008
COMBINED INDUSTRY SESSIONS
7:00am - 8:00am Breakfast and Expo Hall Open
8:00am - 8:45am
Opening & General Welcome - Johann Dreyer, S1 Corporation CEO & President
State of the Union for S1 Enterprise – Jan Kruger, President of S1 Enterprise
8:45am - 10:00am
Keynote Presentation
Today's Advantage for 2008: Top Ten Business Drivers, Strategic Responses and Technology Initiatives in Financial Services
Jim Eckenrode, Managing Director, Cross Industry, Global Banking Research Fellow, TowerGroup
Banks the world over are looking for creative ways to leverage industry best practices to cope with a host of pressures: economic, market and regulatory volatility; ever-expanding product innovations; the need to improve performance, liquidity and growth; and a more demanding customer, to name just a few. Don't miss this opportunity to hear Jim Eckenrode's insights on what financial institutions are doing to respond to these and other challenges – and how they will leverage technology to gain efficiencies and improve results.
10:00am - 10:30am
Break and Expo Hall Open
10:30am - 11:30am
Tower Predictions and S1 Vision - Bringing It All Together
S1 Enterprise speakers from each product area TBD
How the fundamental forces impacting financial services and technology today are being addressed by S1 Enterprise's applications, partnerships and customers, and how we are planning for the next changes.
11:30am - 1:00pm
Lunch and Expo Hall Open
1:00pm - 2:00pm
Mobile Banking: Beyond The Buzz
Jacob Jegher, Celent and Craig Saks, S1 Corporation
Mobile banking is generating a wave of excitement. Retail, small business and corporate customers stand to benefit tremendously from this nascent channel. This session provides an overview, based on independent research from Celent, of the latest mobile banking and payments trends. S1 will follow Celent's market trend analysis with an overview of its approach to its mobile products, highlight its current plans and successes and share its perspectives on lessons learned from successful mobile banking implementations around the world.
2:00pm - 2:30pm
Break
2:30pm - 3:30pm
K-Transformation: Transforming for the Future Marketplace
Pipatpong Poshyanonda, First Senior Vice President, System Group – Kasikorn Bank
In November 2005, Kasikorn Bank announced that they would begin a complete transformation in order to enhance capabilities and strengthen competitiveness. The bank’s goal: provide flawless, efficient customer service regardless of the channel the customer chooses – from the call center to the branch to the Internet – by empowering employees and customers with the advanced technology and tools they need. Hear how Kasikorn Bank decided to make this pioneering transformation, the progress they have made and how they choose S1 Enterprise solutions to help them deliver their future.
3:30pm - 4:30pm
Building customer focused enterprises – the only way to profitable growth
Sunny Banerjea, Global Banking Solutions Executive, IBM
Today’s performance woes, combined with the quest for sustainable growth, are pushing financial institutions to create customer-focused enterprises. In the process, they are achieving new levels of efficiency and focusing on information as a sustainable competitive lever. Shifts in customer trends, demographic changes, new collaboration strategies and globalization will provide opportunities to some banks with targeted operating models, while destroying shareholder value in others. In this session, we will present innovative examples of customer service, demonstrate the value of customer advocacy, and show how you can transform your own organization in the face of a fast changing competitive environment.
4:30pm - 4:45pm
Closing Comments, Announcements and Reminders
4:45pm
Expo Hall Opens
5:15pm - 6:15pm
Cocktails & Hors d'oeuvres in the Expo Hall
6:15pm - 10:30pm
Reception ends; first bus leaves for Noche Festiva en Vizcaya!, dinner, last bus departs 10:30


Wednesday, June 4, 2008
BUSINESS AND CORPORATE TRACK RETAIL AND CONSUMER TRACK
7:30am - 8:30am Breakfast and Expo Hall Open
8:30am - 9:30am Online Banking for Commercial Clients: What Is Driving Development?
Greenwich Associates: Marc Harrison, VP
Commercial clients use multiple products from their cash management banks — direct deposit of employee payroll, corporate sweep accounts for investment purposes, corporate credit/debit and purchasing cards, etc. Bank and third-party developed Internet platforms play an increasingly pivotal role in providing a consistent user experience across products, and the banks that recognize this have been able to move a larger proportion of their clients online and profit through increased cross-sell. This session will draw on recent research conducted by Greenwich Associates in the $10 million to $500 million Middle Market segment. As well as identify key “Best of Breed” characteristics of leading Internet platforms based on in-depth evaluations of features and functionality within leading banks and non-bank solution providers.
Retail Channel Delivery in 2008: Meeting Customer Demand for New Approaches
Tom Brogan, Tower Research
Consumers around the globe are demonstrating changing patterns of interaction with their financial institutions – a condition that will only accelerate in the foreseeable future. In the next few years, we'll see some channels take on new prominence while others will struggle for relevancy. Hear TowerGroup's predictions on how this rapid evolution will be affected by demographic, cultural and technology trends.
9:40am - 10:30am Leveraging your Online Cash Management Solutions in a Competitive Market
Bridgit Chayt, SVP, Treasury Management Services, Comerica; Jasper Savelkoel, General Manager of International Cash Management, KBC
Continued pressure from bank and nonbank competitors will foster fierce competition among banks. Hear how KBC and Comerica banks are tackling the race for cash management revenues. This session will incorporate discussion on payment initiatives, increased sophistication of online offerings, and meeting the demands for customer usability.
The Enterprise Story Comes to Life for Zions
Carl Hoburg, SVP, Zions Bank
Zions shares their experience meeting the technology challenges of multiple affiliates, and their success story of running different customer channels on a single platform.
10:30am-11:00am Break and Expo Hall Open Break and Expo Hall Open
11:00am-12:00pm Tackling Change in Volatile Economic Market
Stewart Fraser, Alliance & Leicester, (Retired)
Financial services organizations across the globe have been heavily affected by the changing economic conditions. Every department within the organization is tasked with finding ways of saving money through business optimization and changing inefficient processes. Hear how Alliance & Leicester, a $5.2 billion dollar institution in the UK, has driven business and technology change within their organization and saved the bank millions.
Delivering the Future of Customer Service Today
Omar Y.M. Essa, Chief Information Officer, The Housing Bank for Trade and Finance
The main strategy at The Housing Bank for Trade and Finance is “Customer Always Comes First,” which has attained the bank a leading rank in the local retail banking market. With this achievement, comes great responsibility and competition. Hear how this $7 billion institution embraced an enterprise vision and sought a multichannel solution that would remain flexible and grow with their rapidly expanding market. CIO Omar Y.M. Essa will reflect on their experiences in rolling out new sales, service and teller solutions to approximately 600 users in 64 branches to date – and still counting.
12:00pm-1:30pm Lunch and Expo Hall Open Lunch and Expo Hall Open
1:30pm - 2:30pm Navigating the Financial Supply Chain
Joe Barbieri, SVP, Global Treasury Mgmt, National City
There is a lot of talk about trade finance, cash management convergence and also disintermediation of banks by other competitors in the financial supply chain. What should banks be doing about it? Will the silos ever be broken between cash management, trade finance, and foreign exchange? Learn what is on the forefront of banks' minds.
From a History of Conservatism to an Innovation Leader
Bryan Cassidy, Chief Operating Officer – C. Hoare & Company
When your bank is three hundred and thirty-six years old and the last privately held bank in the United Kingdom, early adoption of Online Banking is not an option. Though, like most financial institutions, customer demand for mobility and further convenience required the bank to consider providing customer access through the Internet, a deliver channel offered by most banks for the past ten years. However, with a customer base of high net-worth customers, some having family relationships with the bank for over two-hundred years, the solution had to match the uniqueness of the bank and its customers. Hear how C. Hoare & Co. is offering an innovative hybrid of the heritage S1 Enterprise Personal Banking and Business Banking applications and providing their customers a cutting-edge solution.
2:30pm - 3:00pm Break Break
3:00pm - 3:50pm Panel Discussion
Join us as this panel of banks wrap up the conference with an informative discussion, representing points of view from across the channels, regarding how financial institutions cope with change, challenge, and opportunity in the current market conditions and beyond.
4:00pm - 4:50pm Closing Comments and Thank You (combined session with full group of attendees)
6:00pm - 7:00pm Cocktails
7:00pm - 10:00pm Tropical Oasis An Island-Style Finale with dinner and Moonlight Golf!