S1 Enterprise Teller is the industry's first "smart-client" teller application, combining the best of thin and rich client technologies to provide scalability, real-time connectivity, and low total cost of ownership with deep offline capabilities. The application is highly flexible and customizable, and its centralized administration capabilities enable quick and efficient rollout of new products, features, and upgrades.
Features
S1 Enterprise's ground-breaking smart-client teller solution delivers mission-critical transaction capabilities and robust customer interaction data to enable greater teller efficiency, better customer service, and improved cross-selling. Highlights of S1 Enterprise Teller's enhanced features include:
- The pay/get launch screen automatically retrieves data on customer accounts and recent banking activities, regardless of the channel in which they were initiated. Tellers can complete 80 percent of transactions, including full multi-currency support, without ever leaving the launch screen. End-of-session balancing requirements ensure fewer errors and swift resolution of out-of-balance conditions.
- Real-time alerts use data from across channels to prompt tellers in ways that improve customer service, delivering information such as account balance alerts and personal reminders about when online payments are due or a scheduled payment has failed.
- Cross-channel targeted marketing messaging based on a customer's profile delivers online scripts to improve customer responses and motivate tellers to make more offers. Automated routing of referrals ensures that sales opportunities are completed.
For a more detailed understanding of S1 Enterprise Teller please contact us at
moreinfo@s1.com, 1.888.457.2237 or 404.923.3500.