"What S1 Enterprise hopes to achieve with this offering is more far-reaching than what other delivery channel vendors have attempted. This system initiates integration of delivery channel software over a unified 'J2EE Enterprise Platform,' which promises to cut costs while increasing customer service." - Gartner

Financial institutions that are moving to one platform are fast realizing the business benefits for their institutions. The S1 Enterprise Platform allows you to unite customer data and optimize business processes that will result in significant operational efficiencies and ultimately one view of your customers across your enterprise. Increased revenue-generating opportunities are being realized as well, with the number of closed sale/cross-sells increasing from 5 to 50%, due to effective CRM implementations. Plus an enhanced customer relationship with one view of the customer is delivering double-digit improvements in customer retention.

The S1 Enterprise Platform is able to deliver benefits through an architectural design based on three tenets:

• Openness: The S1 Enterprise Platform is designed to integrate third-party solutions, legacy systems, and evolving technology standards (e.g. XML, EJB) while leveraging existing technical resources. This open platform uses emerging industry standards such as J2EE, XML, Simple Object Access Protocol (SOAP), Web Services Description Language (WSDL), and Web Services to ensure interoperability and protect the your technology investments.
• Flexibility: The key to S1 Enterprise's vision is the ability for you to choose the technologies that best suit your business needs, while still reaping the cost-saving benefits of a single platform. Additionally, the S1 Enterprise Platform features visual diagramming tools and wizards that enable you to rely more on business analysts to visually model business processes and configure various aspects of the solution. This can dramatically increase your institution's agility in responding to customer demands and market shifts, while significantly reducing the cost of implementing these changes. This results in solutions better aligned with the business and a lower total cost of ownership for the enterprise infrastructure.
• Operability: The S1 Enterprise Platform ensures the optimum maintainability of your enterprise applications for ongoing operations and monitoring. It provides a quick-to-market solution that sets the industry standard in ease-of-implementation, reliability, privacy, security, scalability, usability, configurability, extensibility, and upgradability.

The S1 Enterprise Platform supports the collecting of data and analyzing of relationship and transactional customer data through its robust Core Data Model. This provides you r institution with detailed insight into your customers, allowing interaction on a more effective, comprehensive, and personal level. Additionally, harnessing your customer data allows for effective targeting of resources, systems, and marketing efforts towards these activities with the highest potential to increase profitability and reduce costs.

The S1 Enterprise Platform includes an Orchestration engine that provides the ability for your institution to design, build, and execute dynamic business processes and extend them according to the appropriateness of the specific channel. In addition, you can change business logic through a user-friendly interface and adjust business processes in real-time without changing code, allowing the people within your organization who understand the business to control the process.

S1 Enterprise allows financial services providers to:

• Grow revenue with a multi-application platform that facilitates greater cross-sell and up-sell opportunities
• Increase customer retention with multi-channel capabilities that allows a consistent customer experience
• Rapidly deploy services across multiple channels, facilitating first-mover advantages
• Reduce technology spending for operating and system support costs by leveraging common platform
• Lower cost to train team members
• Identify best customers to focus on new revenue growth
• Enhance customer service through more in-depth customer knowledge and personalized service

For more detailed information on the business benefits of the S1 Enterprise solutions, contact us at moreinfo@s1.com, 1.888.457.2237 or 404.923.3500.