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S1 AccelAccount

Selling financial products in today's insurance market presents three major challenges - customer abandonment, time to market and internal costs. S1's AccelAccount is an enterprise solution that overcomes these obstacles.

AccelAccount opens more of the right accounts immediately.

  • Single session user experience with chat
  • OFAC and Patriot Act complaint identity verification
  • Real time and rules based decisioning
  • Immediate funding

AccelAccount speeds time to market and reduces costs by allowing you to implement an enterprise solution at your pace.

  • Implement one or multiple products or channels, each on your time frame.
  • Build upon each successful delivery.
  • Reduce costs, time and risks to bring products to market.
  • Meet your long term IT strategy.
AccelAccount accelerates your return on investment.

Features

  • Multiple Products with One Solution: Supports deposit, credit card, loans and mutual funds accounts, as well as insurance policies. One solution that serves all of your lines of business and allows you to implement at your pace. This saves on development costs and allows the user to get to market quicker - get the accounts opened sooner.
  • Multiple Channels with One Solution: Deploy the same product application definition across the internet, call center, mail center and the agent's desktop, with the ability to differentiate the workflow for each unique channel. Save on development costs and reduces risks by ensuring one customer view across all channels. Also, save time to market, get the accounts opened sooner.
  • Single Session: Reduce abandonment rates by enabling complete account opening and funding in a single user session allowing you to open more accounts immediately.
  • Chat Assistance: Access live help online during the process to answer any questions and to facilitate the process. This capability assures that the account opening experience is quick and painless.
  • Instant Approval Status: Receive approval online, immediately. The process is complete in a single session, and the user begins benefiting instantly.
  • Email Status: Learn the status of the account online, with email notices that assure the user understands all aspects all details of the account opening process, as well as ongoing updates once the accounts are opened. This communication assures a positive customer experience and fosters long-term loyalty.
  • Online Funding: Fund your account through various choices-credit card, debit card and internal or external checking account-and they enjoy next-day availability of funds. This capability increases customer satisfaction, and eliminates the need for them to mail a check-a final step that adds to frustration levels, or which often adds weeks to the account opening process.
  • Cross Sell: Capitalize on captured user information, credit history and scoring to offer additional products to new and existing customers. This increases customer penetration and increases the number of accounts. Cross sell your banking products to your insurance customers and vis versa.
  • Save and Retrieve: Allow users to save applications in progress and retrieve and complete them at a later time. This will increase the number of accounts opened.
  • Flexible Product Definition: Provide the ability to define new products with ease and deploy them to any number of sales channels with unique interfaces and workflows for each. This simplified and flexible product definition process reduces the time to market for new products and allows your institution to capitalize on sales opportunities sooner.
  • Decision Rules Tool: Build your decisioning business rules into the solution or integrate directly with your existing systems to enable immediate approval for new accounts. This cuts down on development costs.
  • Regulatory Compliance and Identity Verification: S1 AccelAcount integrates with major credit reporting agencies and fraud databases to present an out-of-wallet line of questioning to verify an applicant's identity. S1's identity verification process is compliant with government regulations such as the USA PATRIOT Act and OFAC scanning.
  • Advanced Technology: S1 AccelAccount is built on the S1 Enterprise Platform, enabling your institution to integrate services and information across multiple delivery channels including the Internet, branch agent and call center.
  • Security: The S1 Enterprise Platform supports an enterprise authentication framework which provides maximum flexibility to implement a spectrum of authentication options and to integrate cleanly with third-party vendors solutions.
  • Management Tool and Reporting: Monitor research and update pended applications and assist agents, customers and prospects with questions about their applications. Additionally, view summary and detailed operational reports.

To learn more contact us at InsuranceSolutions@s1.com or 404.923.6640.